Privacy Policy

 

Privacy Policy for Max Vantage Hospitality

Effective Date: 18-07-2024

Max Vantage Hospitality (“we,” “our,” “us”) operates the Big Boyz Lounge, Mashaya Restrobar, Spice Labs, and other hospitality ventures. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information.

1. Information We Collect

We may collect and process the following types of information:

Personal Information:

  • Name
  • Contact details (email address, phone number, postal address)
  • Payment information (credit/debit card details, billing address)
  • Identification documents (for verification purposes)

Usage Information:

  • Information about how you use our websites and services
  • IP addresses, browser types, and operating systems

Event Information:

  • Details of events or reservations you have made with us
  • Preferences and dietary restrictions

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process and manage reservations and events
  • Communicate with you regarding your reservations and events
  • Improve our services and personalize your experience
  • Ensure the security and integrity of our services
  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service providers who assist us in operating our services (e.g., payment processors, IT service providers)
  • Law enforcement or regulatory authorities if required by law
  • Affiliates and subsidiaries within the Max Vantage Hospitality group

4. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict the processing of your personal information
  • Withdraw consent at any time where we are relying on consent to process your information

To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Max Vantage Hospitality

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described.